Minimize the time your customers spend at checkout to improve customer satisfaction and prevent missed opportunities!
People come to retail stores to buy or to Airports to check in. Not to wait in lines. One in every three potential customer leaves the store if they have to wait more than five minutes to pay. Retailers experience revenue losses of up to 39% due to long queues.
Our brand new Queue Management System is here to avoid potential customer losses caused by queues.
Equipped with an advanced algorithm and the latest stereo vision technology, the most cutting edge technology currently available in the people counting market, Queue can accurately calculate the number of customers at the checkout queues as well as the average time they spent at them. Identifying these key metrics is critical for retailers who seek to efficiently allocate their personnel and prevent any potential customer losses caused by long queues.
Stereo Vision Depth Image
V-Count Queue Device Specifications
| Device Dimensions | 225x70x40mm Rectangular Cover |
| Packing Dimensions | 257x224x91mm (WxDxH) |
| Device Weight | 382g |
| Package Weight | 1404g |
| Installation Height | Min. Height 2.8 meters, Max. Height 9 meters |
| POE | IEEE802.3af (48 V DC) 15.4W per port |
| Interface | HTTP / HTTPS |
| Operating System | Linux Based V-Count OS |
| Time | NTP, Adjustable Timezone, Automatic Daylight Saving Adjustments |
| Ethernet Connection | Yes |
| Data Storage | 10 Years offline storage with auto synchronization |
| User Levels | 3 Levels: Admin, Standard, Guest User |
| Cabling | Cat5 – Cat6 |
| Operating Environmental Specs | Temperature: -15°C to 40°C, Humidity: 10% to 90% |
| Storage Environmental Specs | Temperature: -40°C to 70°C, Humidity: 10% to 95% |
| Accuracy | 98% |
BENEFITS OF QUEUE MANAGEMENT
ANALYSIS
Calculate the number of shoppers that leave the checkout queues, average time spent at queues and define optimal checkout queue lengths.
EFFICIENCY
Avoid over-crowded checkout queues by allocating your personnel accordingly. This will lead to better customer experience.
ABANDONMENT
Minimize the time your customers spend at the checkout queues to improve customer satisfaction and prevent abandonment.
LOYALTY
Increase customer satisfaction by improving the checkout process and become your clients go to choice. This will lead to customer loyalty which is invaluable in the long term.